Frequently Asked Questions
Q1. Are you a manufacturer and what products do you provide?
Yes, we are a manufacturer focusing on cleanroom projects, air showers, FFU, pass boxes, dispensing booths, laminar air flow hoods, AHU, and hermetic doors & windows.
Q2. What is the typical lead time for orders?
For cleanroom projects including AHU, the lead time is approximately 35 days. For standard goods without AHU, the lead time is around 10 days.
Q3. What kind of warranty and after-sale service do you offer?
We provide a 2-year warranty from project completion. We offer replacement parts for any issues and can dispatch engineers if technical resolution is needed.
Q4. Can you provide cleanroom validation documentation?
Yes, we provide DQ, IQ, OQ, PQ, as well as FAT & SAT documentation. We also supply operation manuals, maintenance guidance, and full cleanroom drawings.
Q5. What are your technical advantages?
We have a specialized team of 12 senior cleanroom & HVAC engineers and have successfully completed over 2,100 cleanroom projects globally.
Q6. In which countries have you completed projects?
We have extensive global experience with projects in the USA, Europe (UK, France, Spain, etc.), Southeast Asia, Middle East, and Australia.